Shipping, returns & guarantee
Everything that happens after you click buy, in plain words.
Shipping
- Orders ship from the United States unless the checkout page says something different.
- Your tracking number comes in your order confirmation email.
- Questions about delivery? Call +1 (302) 200-3480.
Money-back guarantee
Every order comes with the money-back guarantee shown on the checkout listing. That listing sets the length and terms. To claim it, call +1 (302) 200-3480 with your order ID.
How to return
- Call +1 (302) 200-3480 with your order ID.
- Pack the bottles. Inside, add a note with your full name, email and order ID.
- Mail to: 1790 Broadway, Floor 11, New York, NY 10019.
- Use a tracked service. You pay return shipping.
Refund timing
| After your return is logged | Processed in 3–5 business days |
|---|---|
| Showing on your card | Usually another 5–10 days, depending on your bank |
| Keep | Your order email and return tracking number |
Check your bottle
If the bottle shows a lot number and best-before date, you’ll find them on the base. To match a bottle to your order, call +1 (302) 200-3480.
| Lot reference | PRI-26/GE-4026 |
|---|---|
| CoA reference | PRI-4026-26-GE |
